For many, finishing an email is often more complicated than starting it. How do you end an email the right way? What are the phrases and polite phrases that are best to avoid (despite their frequent use)? It is important to pay attention to the last words, because they will be remembered by the recipient.
Is it better to send letters or emails?
It is recommended (even mandatory) to send letters for important requests related to Human Resources (letter of resignation, termination of the trial period , invitation to a dismissal interview, etc.), for customer relations (formal notice for unpaid invoice, apologies following the delivery of a defective product, etc.) and suppliers ( formal notice of delivery of an order, etc.). We offer letter templates to save you time.
Otherwise, for daily exchanges , sending emails is preferred. For example, to send a quote to a prospect, follow up with a customer about an invoice, send documents to a colleague, etc.
What should be avoided at the end of the email?
Below are some examples of sentences and formulas, often used for some, for which you should not choose :
- The banal formulas , which are so common that they are no longer even read by the recipients (ex: Remaining at your disposal for any further information)
- Useless sentences , which add nothing to the message (ex: good reception)
- Negative formulas because negation unconsciously has an impact (ex: Do not hesitate to, We will not fail to)
- The hope (eg, I hope, hope)
- Requests that appear to be orders (ex: Thank you for, Thank you for)
- The abbreviations as this may seem wrong to some, even if it is not a letter (eg Pk, Lt.)
- The submission (eg remaining in available)
- Sentences that are too much (ex: Have a nice day, Respectfully)
- The accumulation (ex: See you soon, have a good day, cordially)
- The too familiar formulas (ex: kiss, kisses)
What is better to write?
Here are some examples of what is possible to write at the end of an email:
- I’m waiting for your response / Looking forward to your feedback (If you want a response )
- Know that you can contact us / We invite you to contact us (to show availability )
- Friendships (only for privileged contacts , whom we have known for a very long time)
- Have a nice day (when you’re used to communicating with the person)
- With my best memories (when talking to a former colleague, for example, who we have fond memories of)
- Regards (suitable for any interlocutor )
- Sincerely yours ( formal and friendly formula , easy to use, if you have never met the recipient)
- Cordial greetings (in case of hesitation between sincere greetings and cordially)
- Kind regards / Best regards (after several exchanges with the interlocutor)